FREQUENTLY ASKED QUESTIONS
USAGE INSTRUCTIONS
1. LESS IS MORE. DO NOT OVER APPLY HUMAN!
2. HOLD AGAINST SKIN FOR 10 SECONDS BEFORE APPLYING.
3. NEW TO SPECIMEN? ALLOW 14 DAYS TO ADJUST.
HOW DOES IT WORK?
Zinc ricinoleate traps and absorbs odor molecules and Magnesium Hydroxide kills bacteria (which is what makes you smell) without blocking the pores. In our opinion, both are better alternatives to aluminum, which is absorbed by your skin and disrupts your natural sweating process. This product is designed to allow you to sweat, not to prevent it. We also have a strong blend of natural essential oils to help go above and beyond at preventing and masking odor.
SHIPPING & HANDLING
We only ship within the United States via USPS. We aim to fulfill all orders within 2 business days. Zogblatt cannot guarantee actual shipping times, as that is outside of our control.
Does your deodorant leave stains?
To be honest with our customers, it might. HOWEVER, it will only leave stains if you apply WAY to much deodorant to your underarms. Our deodorant is free of filler ingredients such as alcohol, water, or Propylene Glycol. That means our deodorant is super concentrated. You only need to apply 1-3 swipes to each pit for maximum effectiveness.
That being said, what if you have stains? Simple! Rub or spray something like Dawn dish soap or Dawn Power Wash to the effective areas before washing. After washing DO NOT DRY in the dryer. Air dry and make sure the stains are gone.
REFUND AND RETURN POLICY
Return and Refund Policy: If you receive a damaged or defective Product, please contact our Customer Service team via our contact form within five (5) days of receiving the Product. You are required to provide photos of the damaged or defective Product. If the damage or defect is confirmed by Specimen, you will be eligible for a replacement or a refund.
Return and Refund Requirements: All returns and refunds must be received “like new” meaning not used. All returns must be initiated with 30 days of purchase.
Return Process: To return a damaged or defective Product, please follow the instructions provided by our Customer Service department. If a return is authorized, you will be responsible for returning the Product to us.
Refund Process: Refunds will be processed within fourteen (14) days of SPECIMEN receiving the returned product. The refund will be issued to the original payment method used to make the purchase.
Non-Refundable Items: Shipping fees are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Limited Edition products are non refundable and non returnable. Again, any product returned used will not be eligible for a refund.
Limitation on Refunds: Specimen reserves the right to limit or refuse a refund if it reasonably believes that a Customer is abusing its refund policy.
Fragrance Allergy Information
All of our fragrances are blends of naturally-occurring essential oils and compounds. Each deodorant lists the two primary oils, however there are other additives. If you have had issues in the past with fragrances, please contact support BEFORE purchasing. Common fragrance sensitivities (according to IFRA):
- Citral (a natural, lemon-scented compound) - Found in "Swashbuckler".
- Citronellol (a natural chemical extracted from geraniums, roses, and citronella) - Present in floral fragrances, including "Cosmic Dream" and "Flower Power".
- Linalool (essential oil of many plants, including lavender, cinnamon, and citrus fruits) - found in "Peachy Keen" and "The Wilds".
- Benzyl Salicylate (fragrance oil fixative) found in "Cosmic Dream" and "Flower Power".
- Eugenol (extracted from cloves, cinnamon, nutmeg, and basil) - Found in "Pumpkin Pits".
- Coumarin (derived from cinnamon) - Present in "Pumpkin Pits" and "Palm Springs".
- Limonene (citrus fruit peel essential oil) - Found in "Swashbuckler"